07.02.07
Posted in Personal at 1:47 pm by Tyler Reguly
Or at least some of them anyways. It's part of a promotion of sorts and has apparently been done by 7-Eleven and not by Fox.
Not a lot to say on this one... I learned of this via YumSugar.com and took a look at the 7-Eleven Locate a Kwik-E-Mart page. Unfortunately in Canada it seems to only be happening in BC, but I've got my fingers crossed that this will happen in Toronto still.
Those of you near one of these stores can take advantage of mythical food items such as Squishees, Buzz Cola and Krusty-O's
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07.01.07
Posted in IT, Personal at 10:00 pm by Tyler Reguly
Greetings,
I felt that I should follow up on this, while I haven't heard much else about it (and I'm not a charter customer) based on the continued comments to my last post, I'm guessing that this is still occurring. A number of people who commented have a massive letter writing campaign needs to occur. So this post is my contribution to a fight I'm not overly involved in, to gather the masses of irritated and irked Charter customers. My motivation? If one ISP gets away with this, then others may follow suit.
So I'm suggesting a daily letter writing campaign by Charter customers. I also suggest that those of you that aren't Charter customers write-in... let them know that this is why you won't switch to their server. You don't want to lose your freedom and have your queries hijacked.
Suggested Contact List:
To: abuse@charter.net; dblack3@chartercom.com; anita.lamont@chartercom.com; joe.stackhouse@chartercom.com; mmoehle@chartercom.com; mfawaz@chartercom.com; nsmit@chartercom.com; rquigley@chartercom.com
Tyler.
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06.21.07
Posted in IT, Personal at 1:19 am by Tyler Reguly
I thought I'd share these pictures of my "computer room" as it currently sits.
The panoramas were taken with my cell phone (UTStarcom 6700 Pocket PC) and the "close-ups" were taken with my Kodak EasyShare CX6200.
Panorama #1
Panorama #2
Close-Up #1
Close-Up #2
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06.20.07
Posted in Personal at 3:24 pm by Tyler Reguly
I was just taking a quick look at my RSS Feeds and, specifically the Security Bloggers Network. I enjoy having a compilation feed, so that I don't have 50+ feeds to go through. I came across the latest post from the Technology Security Blog and was appalled. Half of the post was Tags for various services... del.icio.us, livejournal, technorati, icerocket, etc... Because it's an RSS feed, the HTML formatting that decreases the font is lost and we're left with these in the same font size as the article. Now, even with the font size is decreased, they are still overkill. I look at the website for the blog and it's these lists of links. Now maybe I don't get tagging... I don't mind Alan Shimel's list of like 10 at the bottom of every post (but his blog spans a good portion of the page so the line is longer, making for fewer lines used)... but I can't stand seeing a page where there are more Tags than content? Is anyone else finding this trend ridiculous?
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05.04.07
Posted in Personal at 4:57 pm by Tyler Reguly
I came across an interesting article today. The article, "Is Big Brother in your car?" (via Thoughts of a Technocrat), informed me that cars have a "black box"... Not all cars, the manufacturers are listed in the article as: Ford, Mazda, Mitsubishi, Subaru, General Motors, Isuzu, and Suzuki. Harris Technical (a black box recovery company has a "complete" list of cars with black boxes (or EDR/CDRs). Apparently more than half of all new cars carry these devices, located in the cars underbelly, tied into the air bag system.
These "black boxes" (actually silver boxes) are being called a privacy concern by the ACLU. Both the police and your insurance company could have access to these devices to know all the details of how you were driving when an accident occurred.
I see this as a minor issue... I actually was more interested in learning that these devices existed... I decided to contact one of the companies that provide Crash Data Recovery, Harris Technical, and get answers to a few questions I had... I was impressed with how quickly Jim Harris replied to me. Below you will find the questions I posed to Jim as well as the excellent answers that he provided. Thanks Jim.
1. What details, exactly, are stored by the CDR?
The data stored by an EDR varies by year, make, model and sometimes by
options or sub-models (GT, XLS, etc). For pre-2000 GM vehicles, it is
mostly crash data. This is the velocity change of the vehicle through
the crash and does not include pre-impact data such as speed or brake
application. For post-2000 GM vehicles, through 2006, crash data plus up
to 5 seconds of pre-crash data including speed, brake application,
engine speed and throttle position may be stored. For some 2007 GM
vehicles, 2.5 seconds of pre-crash data is stored but much more
technical information regarding occupant restraints is also stored. For
most Fords, only crash data, however, in some models, Crown Vics for
one, up to 20 seconds of pre-crash data and crash data may be stored.
2. Do you have a sample of the output of the CDR that could be published?
On our web site, at
http://www.harristechnical.com/media.htm you can
find a pre-crash graph for a 2002 Saturn along with a photo of the
vehicle. A complete example report for a GM vehicle is attached in pdf
format. There are great variations between reports for different
vehicles but this is one that is currently common.
3. Is the data stored in any sort of encrypted/encoded format? Could
anyone, given the proper equipment, obtain data from any CDR?
Yes, the data is encoded in hex format. Translation of the hex values
requires software and hardware available from Vetronix, Corp. of Santa
Barbara, CA.
http://www.vetronix.com The equipment is available to
anyone that wants to buy it. This equipment does not support all
vehicles with EDRs as the vehicle manufacturers have not yet released
the required information. A list of currently supported vehilces is on
our web site at
http://www.harristechnical.com/downloads/cdrlist.pdf
Other vehicles may (do) have an EDR on board but data can only be
accessed, at this time, by the manufacturers, not the dealer technicians.
4. What sort of equipment is required to access a CDR? Is the
connection a standard data connection or proprietary? Could a
home-brew system be built?
The Vetronix CDR Tool is required at this time. While the Diagnostic
Link Connection, one method to obtain data from an EDR in certain
circumstances, is standard, direct connections to the EDR modules
requires proprietary cables. An interface box is provided in the CDR
Tool kit. CDR Tool software is also required.
5. Can this data be accessed on the fly? For example, could someone
with the proper equipment read the current data off the device, even
if it hasn't been written due to an impact. Could I drive a car into
your building and have you access any data off the CDR.
Crash data is recorded only in the event of a crash. Primarily this is
when there is an air bag deployment event or air bag deployment level
event. The deployment level event is when there is a crash that would
have ordered an air bag deployment but it was not for a variety of
reasons, driver out of position, etc. A non-deployment file may also be
written, such as hitting a pothole. This is a temporary file that will
either be erased after about 3 months or overwritten by an event of
greater magnitude. Without an event, there is no data stored.
6. Can the device be accessed without damaging a vehicle?
Yes. Unless access via the Diagnostic Link Connection does not work due
to damage to the vehicle's electrical system, then direct access must be
gained to the module. This usually involves cutting some carpet under a
seat or removing a center console.
7. Do you see any privacy concerns with the CDR?
The data recorded is not "private" information in the sense of SSN,
address, medical or financial records. However, it is private property.
A list of states with laws specific to accessing EDR data is available
at
http://www.harristechnical.com/cdr7.htm All 50 states also have
computer trespass laws that may apply to gaining access to EDRs. This
last item has not been tested in court to my knowledge.
8. Do these devices have a maximum lifetime? Will they operate the
full life of a vehicle, or are they useless after an accident? If they
are useless, can a replacement be purchased and installed?
EDRs are a component part of the air bag system. They are dependent
upon data from various sensors and other components operating correctly.
EDRs are expected to last the life of the vehicle.After an air bag deployment crash, the EDR, which is part of the air
bag control module, must be replaced to repair the air bag system. New
replacement modules are available through dealer parts departments. It
is recommended that only dealer technicians, with the proper training
and equipment, repair air bag systems. Buying a used one, even if the
seller "guarantees" it works, is a bad idea as you cannot tell if it is
going to function correctly when most needed.
Jim was also kind enough to include a Sample Report. I found all of this rather interesting... Is it a big invasion of privacy... not really, could it affect insurance claims definitely... Anyways... now you know as much as I do on the subject.
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04.09.07
Posted in IT, Personal at 11:35 pm by Tyler Reguly
Actually they want to know much more than that... They want to know everything you do online and they don't want to have to obtain a warrant to find out the information. An article posted not long ago on Canada.com tells us that the RCMP are pushing for the re-introduction of the "lawful access" law. This is the bill that was abandoned in 2005. A private members bill (C-416) has been put forward on this issue and the Conservatives are expected to introduce their own bill on the subject.
So here's the deal... should the RCMP or any law enforcement agency come across an IP Address during an investigation, and a time stamp related to the malicious activities, I believe they should have the right to obtain information on that person from the ISP. The RCMP sees things differently. This was the text of a note attached to a meeting briefing.
A lack of legislation to obtain (customer name and address information) has already had serious consequences for investigations and victims.
Had they stopped there, I'd fully agree. However the note went on to include, "obtaining subscriber information is essential not only to cybercrime investigations, but even general, "non-investigative" police duties". "Non-investigative police duties" that's where I draw the line... That's an invasion of my privacy and it essentially says, "We want to watch what you're doing for shits and giggles."
Right now, the RCMP needs a court warrant to access contact information related to an IP Address... the proposed bill would allow them to bypass the court warrant and access the information any time they wish. The same bill would require that ISPs build monitoring capabilities into their networks. Now I'm naive enough to believe that my ISP can't do that right now if they really wanted to, but for any government entity to have that available to them on demand... That frightens me.
Michael Geist (Law Bytes) blogged on the subject. While the entry was pretty much an overview, one of the comments interested me. The person suggested that this could be a sort of "honeypot surveillance". While they incorrectly used the term honeypot, the concept is interesting. What's to stop members of various law enforcement agencies, since they want this power for non-investigative purposes, from using this power to visitors to the NDP website or the Communist party website.
Introducing this concept under the guise of "public safety" is bullshit. It's something we have to stand up against. We need to fight for our right to privacy. Not that I'm out breaking the law... that's better left to 16 year olds and organized crime but I don't want people knowing how many hours a day I spend on Facebook, or that I read various political websites. That's what this concept would give them... the ability to watch every move we make, to become "big brother".
This is no longer about watching out for our safety and finding the bad guys... This is about controlling the population. This is bullshit and needs to be fought. There is no legitimate purpose for this. This is akin to entering someone's house because you want to know what they keep in their underwear drawer. Our laws protect us from this and they should protect us from the electronic form of this as well. Our judicial system exists to perform checks and balances... this proposal is requesting we cut out those checks and balances. That we give way to a form of police state.
Now I'll sit back and wait for the RCMP, the people who are supposed to protect me not seek to control me, to request that Canada ban encryption... after all it would make their lives a lot easier. Hell, let's just abandon the concept of innocent until proven guilty... Let's go with guilty until proven innocent and make the RCMP judge, jury and executioner. I hope that someone in government is intelligent enough (I know... I have astronomically high hopes) to realize that any move of this sort is a bad idea and to blow it out of the water.
Our national anthem contains the line, "God keep our land glorious and free!" I can see the change now.. All future versions of the song will go more along the lines of "God keep our land glorious and fr". That gunshot will be the RCMP attempting to repress our freedom.
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03.26.07
Posted in Personal at 2:52 am by Tyler Reguly
The most popular post I've made, has been my mention of Windows XP Black Edition. While nobody was really in favour of my idea, I'm pretty sure it was popular because people were hoping to find a download link... and found me via Google, where I'm currently the #1 result for the search Windows XP Black Edition.
Discussions following that post often lead to statements along the lines of, "I shouldn't have to pay that much, I don't need the software... I want to use it because I'm a hobbyist." Now I've thought long and hard about this and almost posted a comment in the WinXP Black Edition post... instead I felt it would make an interesting topic of conversation.
So let's start with my blanket statement.... My hypothesis if this were scientific in anyway... instead it's just my opinions. "Computer Hobbyists believe that a hobby shouldn't cost them anything."
While looking for links to back that statement up, I found this interesting comment. It's a very similar argument to the statement above. It all comes down to, "Why should we have to spend a bunch of money?!?" I find this mentality rather amusing. There's an interesting blog post although quite old now, on the subject that I also found and one of the comments caught my attention. I've heard this argument made before as well. "Teenagers pirate software and learn it. As adults they now tell their employers to purchase that software because they are already familiar with it." I even had a prof that supported that, he once made the comment, "Obtain the software, feel free to download it... I believe that you should be allowed to pirate software until you graduate" (paraphrased of course).
These are arguments that people make all the time and I dislike them... I think they're sad arguments. They remind me of a cartoon that my fiance's mother sent her.
We're arguing that it's OK for students to pirate software but they can afford to spend money on all these other luxuries. Will I admit that having access to a large amount of software is beneficial... definitely. Yet I don't think piracy is an option. When planning your future, look into what the school offers. I was lucky... my school offered MSDN AA... I know of other schools that did as well. Now I heard the statement, "This makes sense for Microsoft to offer this for such a low price, the students will be familiar with Microsoft products when they graduate". This was very true. A teenager interested in experimenting with various types of software can just ensure that the place where they will pursue "higher education" offers these programs.
Now back to the argument that you shouldn't have to pay ridiculous prices for software because you're a hobbyist. Let's forget the aspect of youth doing this... and let's look at everyone else. Now I have hobbies... I have several hobbies and they all cost me money.
- Computers -- Last week I spent $100 on network cables, a keyboard, usb keypad, etc... toys that I wanted to play with. In our 600sq ft. apartment we have 5 computers, 3 printers, 2 routers, 2 switches, 3 DVD Burners and a crapload of toys and junk... I buy it or barter for it... I don't want into Best Buy and steal a joystick because computers are my hobby and I shouldn't have to pay for my hobby.
- Music -- The fiance just made a mental note to purchase the new Linkin Park CD... I know I'm talking about software piracy here, but this fits. We've spent thousands of dollars on our music interests, including guitars, a piano, drums, a flute, a karaoke machine and at least $500 worth of music books. We didn't walk into the store and pick up the guitar and leave because it was our hobby and we shouldn't have to pay for it.
- Reading -- The ultimate form of relaxation. This month we've spent just under $300 on books... Excessive? Maybe, but I'm almost out of books to read again, so I'll buy more... I could go online and find pirated ebooks but it's not the same as having the real thing. Maybe I should go to Chapters and just pick out the books I want and leave with them.
- Movies -- Another big one for us... We rent $60-70 worth of movies each month and I've been to the theater 4 times this month. We also purchase regularly (I've lost count of the number of titles we have)... This is topped of with multiple DVD players, DVD Recorders, DVRs, VCRs... Guess what... I paid for all of it. Video Games could also go here... over 100 titles, bought and paid for... 5 Different consoles.
- Swords -- My last sword cost me $150. My collection in total has cost me, so far, about $1500.
These are my hobbies... I spend money on any one of them at any given time, if I don't have the money I save up because it's something I want. I've got a shopping list of books and next time I've got extra money, I'll be at Chapters picking up the books on the top of the list. I pay to enjoy my hobbies... If experimenting with software is your hobby you should be willing to pay for it. My friend's hobby is cars... does that give him the right to go out and steal a car? Maybe he should steal your car... because maybe you've stolen his software.
A lot of people make the argument that software (or movies or music) are already paid for by the time they steal them... so they aren't really costing the company anything. These people are making the assumption that the software has already been paid off... The company invests the money up front to see the software through production... relying on making the money back when the software hits the shelves. If the software is pirated by everyone, the company doesn't make the money back. Everyone else has probably paid for the Author's commission on the books I want to read, so it's the same thing... but I bet the same people that pirate software would tell me that stealing a book from Chapters is wrong. Morals seem to disappear when we enter the electronic world...
I think it would be interesting to see how these pirates that feel stealing software because they are hobbyists or because they feel it's too expensive (and I'm not talking about mass piracy... I'm talking about individual piracy)... I'd be interesting to take these individuals and at the end of the week have their employer not pay them. After all, the employers already got the work out of the employee... Why should they bother paying them?
That would be stupid though... the employee wouldn't come back... Software is the same way... steal the software long enough and the company producing the software won't be back. Sure mass piracy is an issue... but Why? Because individuals buy this software... People always say, "But I'm not the problem, it's the guy that produces 5000 copies and sells them that's the problem." Guess what... That guy is selling them to people just like you... They are paying for what you download yourself for free... both are just as wrong. If nobody bought from the guy that's mass producing the pirated software... he'd have no reason to pirate it... He's doing it for individuals... just as you are are doing it for yourself. Neither of you has any more right to it than the other and neither of you are any less guilty.
If you happen to own a business and take part is software piracy, please leave me a note in the comments with your business name... I'd love to stop by and help myself to some of your products. You don't seem to have a problem when you do it to software companies, so let's see what happens when someone does it to you.
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Posted in Personal at 12:07 am by Tyler Reguly
Welcome to a story of delays, frustration and amazing customer service, as I tell you the story of my new phone 
So last weekend I went to see 300... It was pretty good... We left and walked a bit and the person I saw the film with caught a streetcar... I turned the corner to continue walking and there was a Telus Store... Now Telus is my cell phone provider.. has been for just over 2 years (Since December 2004). My old phone was a classic flip phone (Samsung A670) and I had no intention of getting rid of it.
So I stopped by the Telus store with one thing on my mind, changing my phone number to a Toronto number. I've been here 13 months and still had a London, ON (519 area code) number. I figured I'd change my fiance's number at the same time, we'd bought our phones together, so we had almost consecutive numbers and this time I figured I'd try for consecutive numbers. I was succesful... and without my fiance's presence managed to perform the following:
- Change my phone number (shouldn't have needed her)
- Change her phone number (probably should have needed her)
- Changed our billing addresses (probably should have needed her)
- Changed both phone plans (probably should have needed her)
- Moved her phone over to my account and canceled her account (definitely should have needed her)
Anyways, at the very least, they let me call her (although I could have called anyone, since they didn't call a number associated with the account) and they asked her (or the "her" on the phone) for permission. I waited in the store for about an hour while this was being processed. You see Telus stores are "agents" for Telus... none of them work directly for Telus. So these reps in the store have to call the same customer service number I'd have to call to do this. This number was overwhelmed for a couple of reasons. 1) WNP (Wireless Number Portability) had just launched and 2) Telus had just launched Amp'd Canada (bringing the known American AMP'd brand to Canada).
So I was killing time and decided to check out the Smartphones... I looked at what Telus had to offer... 3 Blackberries and 3 Smartphones (UTStarcom 6700, Palm Treo 700wx, and the Moto Q). I already knew I didn't want a blackberry and at this point I was just browsing. The clerk and I were making small talk and she asked if I was interested in a PDA phone. I said I was, once my current contract ran out, and indicated an interest in the Palm Treo 700wx based on appearance and what little I knew about them. She pointed me towards the UTStarcom 6700 which has integrated 802.11b/g. It also has a full keyboard that slides out... which I find much nicer, given my larger fingers, to type on. The price tag changed my mind... $549 without a contract. I'd stick with my phone that was two years old and cost me nothing. The clerk said the calls were taking forever to process and suggested I leave (the store had closed 30 minutes earlier) saying she'd call me when the number change was completed. She called roughly 45 minutes later and suggested that she was going to try and get me an early contract renewal with an offer on a PDA phone. I was excited and awaited the response.
On Monday I had a voicemail letting me know that they were making a renewal offer and I could call for details.. I logged into my phone account and saw the renewal offer online. The UT Starcom 6700 on a new 3 year contract for $229.. I wasn't interested in paying even that much, although it was a huge discount... but I returned the call. She said that must be an error because she was prepared to offer it for $79.99. This I could live with, so I went over right after work and got started on the paper work. Here's where the fun started.
The clerk went to process the phone change and something went wrong... it turned out they couldn't change the phone. After about an hour and a half of calling it turned out that during activation the "backend had crashed" and not only did the change not go through... my phone number was deleted. More bad news... they had to charge me 229.99. I'd already paid the 79.99 and said that was all I was going to pay... They called around for another 45 minutes... got my number restored and the phone for me for 79.99. For my troubles they said to come back when I'd decided on a bluetooth headset that I wanted and they'd give it to me for cost. The customer service, since the troubles weren't on their end, was amazing... I couldn't have asked for more... They went above and beyond on getting me every deal possible and saving me as much money as they could. For those of you in the GTA, I highly recommend NexGen Wireless (the store just says Telus) at King and Bathurst.
As for the phone... I've picked up a 2GB Mini-SD card... and I'd recommend this phone to anyone. The keyboard is great to type on. The camera is quite useful and has some cool features. The video camera records audio and video... I'm quite happy with what it does and what it's capable of. It's been great so far...
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03.15.07
Posted in Personal at 12:31 am by Tyler Reguly
A Joke courtesy of Brian Madsen's .Net blog.
The Smiths were unable to conceive children and decided to use a surrogate father to start their family.
On the day the proxy father was to arrive, Mr. Smith kissed his wife good-bye and said, "Well, I'm off now. The man should be here soon."
Half an hour later, just by chance, a door-to-door baby photographer happened to ring the doorbell, hoping to make a sale.
"Good morning, Ma'am", he said, "I've come to..."
"Oh, no need to explain," Mrs. Smith cut in, embarrassed, "I've been expecting you."
"Have you really?" said the photographer. "Well, that's good. Did you know babies are my specialty?"
"Well that's what my husband and I had hoped. Please come in and have a seat" After a moment she asked, blushing, "Well, where do we start?"
"Leave everything to me. I usually try two in the bathtub, one on the couch, and perhaps a couple on the bed. And sometimes the living room floor is fun. You can really spread out there."
"Bathtub, living room floor? No wonder it didn't work out for Harry and me!"
"Well, Ma'am, none of us can guarantee a good one every time. But if we try several different positions and I shoot from six or seven angles, I'm sure you'll be pleased with the results."
"My, that's a lot!" gasped Mrs. Smith.
"Ma'am, in my line of work a man has to take his time. I'd love to be in and out in five minutes, but I'm sure you'd be disappointed with that."
"Don't I know it," said Mrs. Smith quietly.
The photographer opened his briefcase and pulled out a portfolio of his baby pictures. "This was done on the top of a bus," he said.
"Oh my God!" Mrs. Smith exclaimed, grasping at her throat.
"And these twins turned out exceptionally well - when you consider her mother was so difficult to work with."
"She was difficult?" asked Mrs. Smith.
"Yes, I'm afraid so. I finally had to take her to the park to get the job done right. People were crowding around four and five deep to get a good look."
"Four and five deep?" said Mrs. Smith, her eyes wide with amazement.
"Yes", the photographer replied. And for more than three hours, too. The mother was constantly squealing and yelling - I could hardly concentrate, and when darkness approached I had to rush my shots.
Finally, when the squirrels began nibbling on my equipment, I just had to pack it all in."
Mrs. Smith leaned forward. "Do you mean they actually chewed on your, um... equipment?"
"It's true, Ma'am, yes. Well, if you're ready, I'll set-up my tripod and we can get to work right away."
"Tripod?"
"Oh yes, Ma'am. I need to use a tripod to rest my Canon on. It's much too big to be held in the hand very long."
Mrs. Smith fainted.
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03.09.07
Posted in Personal at 8:14 am by Tyler Reguly
As I've mentioned, we've been in the process of a move, and now that we're in the new place and getting settled, there's the issue of mail. Everyone knows what a pain it can be when your mail goes to your old address... so we've done the standard, contact companies and apply for a 6 month address change with the post office. However that still missed a few days immediately after the move (essentially this week) so the fiance was checking the mail at the old place each day on her own. She received an interesting letter a few days ago...
It was a letter from her bank, stating that she had recently used her card at a business suspected of copying debit cards and PINs. As a result they had lowered her daily maximum limits and were monitoring her account. This is impressive, since her and I use our debit cards interchangeably and anywhere she's used her debit card, I've most likely used mine... yet I haven't received any such letter from my bank. This is where her banks courtesy stopped though.
Yesterday she went into pick up her new bank card and set it up... She also had to change her address since we had *JUST* moved... the process took her about 30 minutes (not bad all things considered). During the 30 minutes she asked which business she'd used her debit card at that was suspected of card copying. The bank refused to tell her because the company was under investigation. Now I can see two reasons for them doing this:
- They value the privacy of the company more than they do the privacy of my fiance.
- They don't want to ruin the investigation.
Now #2 would require that the criminals have some intelligence (copying your own bank card would be a great way to see who was on to you) and that seems unlikely since they're in the process of being investigated before having a chance to use the card. The first reason seems more likely, I'm guessing they don't want to tarnish the company's name in case they end up being innocent.
This is what bothers me... We tend to be creatures of habit... we reguarly frequent the same stores and restaurants. In the last couple months, I can't think of anywhere we've used the debit card that would be out of the ordinary for us... So there's a good chance we'll revisit the place and use the bank card again and if we do that, my fiance will have to under go this process again and once again risk losing money.
I realize this could be damaging to the business but as far as I'm concerned the customer is the number one priority and in this case they should be made aware of the business that is under investigation. Now you don't need to go out with press releases and news conferences regarding the name of the business but you should, at the very least, inform the people that have been affected by this. When you don't you are saying you value the privacy of the business above the privacy of the individual and that's just wrong.
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